Privacy Policy | www.mymasakali.com

Privacy Policy


 

OUR COMMITMENT TO PRIVACY

Masakali is committed to protecting the personal information you provide us with and we regularly monitor our standard operating procedures and systems to ensure full compliance is made with this policy.

YOUR PERSONAL INFORMATION

As part of our commitment to offer you the best possible shopping experience, Masakali may collect personal information about you through our interactions with you via website, email, phone, instant messaging or Skype as you go through the process of making an order on our website.
The information we collect from you includes: First and last name, address, date of birth, personal contact details, sizing information, billing information, shipping information. In addition, we might keep a record of your past purchases, returns, and credits where necessary. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.
All the personal details you provide us with on www.mymasakali.com will not under any circumstances be distributed to third parties (except the parties stated above). Your details will be kept on the Masakali private database only.
For marketing and statistics purposes, Masakali may reveal general statistical information about our website and customers, such as number of visitors in a specific time period, number and type of goods and services purchased, etc. As a rule of thumb, this information will not compromise your personal identity.
If at any time you wish to stop direct marketing communication from Masakali, you can simply notify us and you will be removed from our marketing database.

TRANSFER OF DATA TO THIRD PARTIES

Masakali will not sell or trade your personal information to third parties.
However the information gathered may be disclosed to members of our staff, relevant designers and third party shipping agencies involved in the completion of your transaction and delivery of your order only if required to perform services on our behalf.
While they will have access to your personal information, they are not authorised to use or resell your information for any other purpose.

COOKIES

Like many other transactional websites, we use "cookies" to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies we can customize your shopping experience to your individual preferences.
Please note that the cookies we use for our website or email campaigns do not store personally identifiable information about you or your finances.

SERVER LOGS, ANALYSIS AND REPORTING

Masakali might use reporting software to allows us to analyze the amount and type of customer traffic we get on our Website. We use this data to make improvements to your shopping experience. The software provides aggregate reporting information to Masakali only.
We store these recorded statistics in server logs. These statistics provide us information regarding the type of user who is accessing our website and certain browsing activities of that user. This data may include: the IP address of the user accessing our website, the type of browser and the operating system. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, external stakeholder and others in order to help grow our business.
No personal or personally identifiable information is gathered or used for this process.

SERVER LOGS, ANALYSIS AND REPORTING

Masakali might use reporting software to allows us to analyze the amount and type of customer traffic we get on our Website. We use this data to make improvements to your shopping experience. The software provides aggregate reporting information to Masakali only.
We store these recorded statistics in server logs. These statistics provide us information regarding the type of user who is accessing our website and certain browsing activities of that user. This data may include: the IP address of the user accessing our website, the type of browser and the operating system. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, external stakeholder and others in order to help grow our business.
No personal or personally identifiable information is gathered or used for this process.

CUSTOMER’S RIGHTS

As a customer, you have the right to both access and update your personal information that is stored in the Masakali database at any time. If you would like to do this please email us from the contact details provided on www.mymasakali.com.

EXCEPTIONS

Masakali may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when Masakali, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.

CHANGES IN POLICY

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to Masakali's Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages. Masakali reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

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